Privacy Policy

This policy explains how CAAJ Sports Limited collects, uses and protects your personal data when you contact us or use our website, and the rights you have under UK data protection law.

1. Who we are

CAAJ Sports Limited (“we”, “us”, “our”) is the data controller responsible for your personal data. We are a company registered in England.

2. What data we collect

We only collect what we need to respond to you and run our services. Depending on how you interact with us, this may include:

• Contact details you provide through our contact form or by email — such as your name, email address, phone number and organisation.
• The content of your enquiry — the message and any details you choose to share about your event.
• Technical and usage data — limited information such as your device type, browser and how you use the site, collected through cookies where you have consented. See our Cookie Policy.

3. How and why we use it

We process your personal data for the following purposes and on the following legal bases:

• To respond to your enquiry and discuss potential services — on the basis of taking steps at your request before entering into a contract, and our legitimate interest in answering you.
• To provide and manage our services where you become a client — for the performance of our contract with you.
• To improve and secure our website — on the basis of our legitimate interest in a safe, working site, and your consent for non-essential cookies.
• To meet legal and accounting obligations — where the law requires us to keep certain records.

4. How we share data

We do not sell your personal data. We may share it with trusted service providers who help us operate — for example, email, hosting and analytics providers — who act on our instructions, and with authorities or advisers where we are legally required to do so. Any provider handling personal data on our behalf is bound to keep it secure and use it only as instructed.

5. How long we keep it

We keep enquiry data only as long as needed to deal with your request and for a reasonable period afterwards in case you get back in touch. Client and accounting records are kept for as long as required by law. When data is no longer needed, we securely delete it.

6. Your rights

Under UK data protection law you have the right to:

• access a copy of the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to delete your data in certain circumstances;
• object to or restrict how we use your data;
• request your data in a portable format; and
• withdraw consent at any time where we rely on it.

To exercise any of these, email us at [email protected]. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk, although we’d appreciate the chance to resolve any concern first.

7. Keeping data secure

We use appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your information and review our measures regularly.

8. International transfers

Where a service provider stores data outside the UK, we take steps to ensure it receives a level of protection consistent with UK data protection law, using appropriate safeguards where required.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown above.

10. Contact us

If you have any questions about this policy or how we handle your data, contact us at [email protected] or write to the registered office above.